What if I have to cancel my Appointment? If for some reason – other than a true emergency – you need to cancel our session we request that the clients call within 48 hours of the appointment. After one emergency cancellation, a full session fee will be charged.
Will you tell my neighbors how messy my house is? Our work is always confidential. All clients’ information either written or verbal is held in confidence.
What should I buy? Please have large trash bags available, we will use them for trash and items going to be donated. If you can collect a few boxes, we will use them to sort items. Please do not buy organizing products. We will make suggestions on bins, baskets, shelves etc. once we see what is going back into your space.
What should I do before you Arrive? Nothing,.. please do not clean up for us, we like to see your home as it usually is. This allows us to see what is and is not working. From there we are able to suggest new systems for you.
How long will it take? Every job varies. It depends on the size of the space, amount of possessions. The average room is 3 – 5 hours Keep in mind that working with papers takes the longest, so offices will require more time.
My whole house is disorganized, where is the Best place to Start? It’s natural to feel overwhelmed. Part of our expertise is the ability to assess your needs and together we can decide. Generally speaking we suggest starting with the area that bothers you the most. You will feel so much better once that is accomplished.
Do I need to be Home during the Sessions? It is your choice. Some people like to work alongside us; others prefer to not participate in the process. Part of our job is teaching, so we will need time with you to transfer the organizing skill and explain the new systems.
Will you make me throw Away all my Stuff? No. The final decisions are yours. We will encourage you in making decisions, your home is your sanctuary and we want you to be surrounded by things you love.
I’m embarrassed since my house is such a mess – but I want to get organized. This is such a common feeling, so many people say “It’s going to be the worst you’ve ever seen” We applaud you for taking the first step asking for help. I assure you it won’t be long before you feel better and ready to enjoy what you have.